Updated September 30, 2026 · TreatCue Editorial Team
City Game vs Guiders
What sets them apart
| Compare |  City Game |  Guiders |
|---|---|---|
| Price from | €19.95 | €13Lower |
| Experiences on offer (experiences) | from 450 | 113 |
| Return window | 30 daysHigher | 0 days |
| Markets | NL, DE, ES, IT, BE, FR, SE, GR, GB, PL, PT, DK, ID, JP, PH, SG, KR, CR, MX, US, CV, EG, MACovers more | DE |
| Voucher validity | 12 months | Not confirmed |
| Exchangeable | Yes | Not confirmed |
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Key differences
- Price from is lower at Guiders: €13 vs €19.95.
- Return window is higher at City Game: 30 days vs 0 days.
- Support channels: only Guiders offers Phone.
- Products: only Guiders offers Adventure, Food and drink, Driving.
- Markets: only City Game offers NL, ES, IT.
Our verdict on each
City Game
City Game sells day-out gifts that hold their value, with vouchers that are exchangeable and valid for 12 months across a catalog of from 450 experiences. It suits buyers who want a clear entry price of €19.95 and plenty to swap within, rather than the widest spread of spa and driving vouchers.
Guiders
Guiders suits buyers who want German experience days and attraction tickets bought in one place rather than theme by theme. Entry prices start at €13, the catalogue runs deep enough to compare dates before paying, and support is reachable by phone, email or help centre.
Score breakdown
| Area | City Game | Guiders |
|---|---|---|
| Cost | 8.9Entry price €19.95 sits above the €13.15 site median, offset by vouchers that are exchangeable and valid for 12 months. | 9.2HigherPrice from €13 sits on the site median of €13.15, and the cost score reads 9.2. |
| Offer | 8.9HigherExperience days, attractions and gift cards sit behind from 450 experiences, vouchers stay exchangeable for 12 months, and returns run 30 days. | 8.6Product types span experience days, adventure and food and drink across 113 experiences, with an offer score of 8.6. |
| Trust | Not confirmed | 8.7Guiders GmbH has traded since 2011 from DE, with support on email, phone and help centre and a trust score of 8.7. |
Which one suits you
Pick City Game if offer, return window, and markets matter most.
Pick Guiders if cost and price from matter most.
If neither fits
Spartan has return window at 31 days, against 30 days for City Game and 0 days for Guiders.
Spartan reviewHow they place
| Ranking | City Game | Guiders |
|---|---|---|
| Experience days and gift experiences | 2 of 80 | 14 of 80 |
| Attraction tickets | 2 of 147 | 16 of 147 |
Every fact side by side
| Fact | City Game | Guiders |
|---|---|---|
| Products | Experience days, Attractions, Gift cards | Experience days, Adventure, Food and drink, Attractions, Driving, Gift cardsCovers more |
| Legal entity | Not confirmed | Guiders GmbH |
| Headquarters | Not confirmed | Germany |
| Founded | Not confirmed | 2011 |
| Support channels | Email, Help centre | Email, Phone, Help centreCovers more |
Where each stands against the rest
| Fact | City Game | Guiders | Median |
|---|---|---|---|
| Price from | €19.95highest quarter | €13above the median | €10.50 |
| Voucher validity | 12 monthsat the median | Not confirmed | 12 months |
| Experiences on offer (experiences) | from 450below the median | 113below the median | 889.5 |
| Return window | 30 daysabove the median | 0 dayslowest quarter | 14 days |
Median across 34 listed brands.
Pros and cons
City Game
Pros
- Vouchers are valid for 12 months and can be exchanged, so a recipient is not locked to one date or one city.
- The catalog behind a voucher holds from 450 experiences, which gives an exchange real choice rather than a token swap.
- Returns are handled within 30 days, so a redeemed voucher that does not work out is recoverable.
Cons
- Support runs on email and help centre only, with no phone line or live chat listed.
- The product list is experience days, attractions and gift cards, narrower than Jochen Schweizer's experience days, spa and driving and mydays' experience days, spa and driving, so a driving or adventure voucher is not on the list.
- Voucher validity of 12 months places City Game 12 of 31 brands listed, so it is not the longest window available.
Guiders
Pros
- Entry price of €13 matches the median across the experience-days field, €13, and sits just under the attraction-tickets median of €15.10.
- Product types span experience days, adventure and food and drink, wider than DealToday, which lists experience days, spa and food and drink.
- A catalogue of 113 experiences gives buyers room to compare themes before they settle on a date.
Cons
- No refund cushion sits behind a purchase, because the return window is 0 days.
- Availability is limited to DE, a single market, so a voucher covers what happens in Germany and nowhere else.
- Guiders' product types, experience days, adventure and food and drink, leave out spa, which Jochen Schweizer and mydays both carry.
Who each suits
City Game
Who it suits
- You want a day out the recipient can trade for something else: vouchers are exchangeable and last 12 months.
- You are buying for someone who travels. The catalog reaches NL, DE and ES, and a voucher can cover a city in any of them.
- You want day-out and attraction vouchers from the same seller, since the product types are experience days, attractions and gift cards and the catalog holds from 450 experiences.
Who should look elsewhere
- You want a driving or adventure voucher. Jochen Schweizer and mydays list experience days, spa and driving and experience days, spa and driving, which reach further than City Game's experience days, attractions and gift cards.
- You need to talk to a person. Support here runs on email and help centre, while phone is listed on 60% of experience-day brands.
- You want spa and food and drink in the same order. DealToday lists experience days, spa and food and drink, which includes both, while City Game's experience days, attractions and gift cards does not.
Guiders
Who it suits
- Buyers planning a German day out or attraction visit who would rather pick the price before they pick the date.
- Gift shoppers who want a themed range in one place, since experience days, adventure and food and drink covers food, driving and attractions together.
- People who prefer calling to waiting, given email, phone and help centre includes phone alongside email and a help centre.
Who should look elsewhere
- Anyone with a trip outside Germany, since DE is a single market and a voucher only covers experiences there.
- Spa days, which DealToday and mydays list and experience days, adventure and food and drink leaves out.
- Anyone who wants a refund route, since the return window is 0 days.
Country by country
| Country | City Game | Guiders |
|---|---|---|
| Belgium | Yes | No |
| Cabo Verde | Yes | No |
| Costa Rica | Yes | No |
| Denmark | Yes | No |
| Egypt | Yes | No |
| France | Yes | No |
| Germany | Yes | No |
| Greece | Yes | No |
8 of 23 countries where either is available.
Questions about each
City Game
How much does a City Game experience cost at entry?+
A City Game voucher starts at €19.95, and that figure sits above the €13.15 entry price typical across the brands on the site. In the comparison it places City Game 30 of 53 on entry price, so budget above the cheapest tickets and below the priciest ones.
How long is a City Game voucher valid?+
Vouchers are valid for 12 months from purchase. Across the brands listed, the shortest validity is 12 months and the longest 39 months, so a full year sits at the short end of what is on offer, and City Game ranks 12 of 31 on this point.
Guiders
What does a Guiders experience cost?+
Guiders lists a starting price of €13, and that is the figure to budget from rather than a typical spend. Across the experience-days field the median starting price is €13, and for attraction tickets it reads €15.10. Guiders ranks 23 of 53 brands tracked on that measure, so the entry point sits in the middle of the group.
Do Guiders prices change when a voucher renews or repeats?+
Guiders sells vouchers rather than a repeating plan, so €13 is the price of the voucher itself rather than a first payment that later moves. Nothing in the pricing indicates a renewal step, so the amount shown at checkout is the amount for that experience, and a repeat purchase is a new decision at the price in force then.