Guiders review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings.

Our verdict

Guiders suits buyers who want German experience days and attraction tickets bought in one place rather than theme by theme. Entry prices start at €13, the catalogue runs deep enough to compare dates before paying, and support is reachable by phone, email or help centre.

Key facts

Best for
German experience days and attraction vouchers bought in one place, from €13.
Price from
€13 (Source, checked September 30, 2026)
Experiences on offer (experiences)
113 (Source, checked September 30, 2026)
Return window
0 days (Source, checked September 30, 2026)
Markets
DE (Source, checked September 30, 2026)
Legal entity
Guiders GmbH (Source, checked September 30, 2026)
Headquarters
Germany (Source, checked September 30, 2026)
Founded
2011 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Experience days, Adventure, Food and drink, Attractions, Driving, Gift cards
Official website
guiders.de

Apps and profiles

Elsewhere
instagram.com

Pros and cons

Pros

  • Entry price of €13 matches the median across the experience-days field, €13, and sits just under the attraction-tickets median of €15.10.
  • Product types span experience days, adventure and food and drink, wider than DealToday, which lists experience days, spa and food and drink.
  • A catalogue of 113 experiences gives buyers room to compare themes before they settle on a date.
  • Support runs on email, phone and help centre, with phone reach that is scarcer than a help centre in this group, standing at 60% across the experience-days comparison.

Cons

  • No refund cushion sits behind a purchase, because the return window is 0 days.
  • Availability is limited to DE, a single market, so a voucher covers what happens in Germany and nowhere else.
  • Guiders' product types, experience days, adventure and food and drink, leave out spa, which Jochen Schweizer and mydays both carry.
  • On starting price, Guiders ranks 23 of 53 brands tracked, so the entry figure is a middle-of-the-field one rather than a standout.
Guiders

Ready to try Guiders?

Scored 8.9 / 10 by TreatCue.

Visit

Who it suits

  • Buyers planning a German day out or attraction visit who would rather pick the price before they pick the date.
  • Gift shoppers who want a themed range in one place, since experience days, adventure and food and drink covers food, driving and attractions together.
  • People who prefer calling to waiting, given email, phone and help centre includes phone alongside email and a help centre.

Who should look elsewhere

  • Anyone with a trip outside Germany, since DE is a single market and a voucher only covers experiences there.
  • Spa days, which DealToday and mydays list and experience days, adventure and food and drink leaves out.
  • Anyone who wants a refund route, since the return window is 0 days.

Core features

Guiders lists 113 experiences, and that depth is the main thing separating it from a single-theme gift site. A catalogue of that size lets a buyer compare themes side by side, check whether a date suits the person receiving it, and move on when a choice does not work. For a gift, that freedom at the search stage is worth more than a small saving on the entry price of €13, because a voucher nobody can book is a wasted purchase. The counterweight sits in the terms. The return window is 0 days, which means a confirmed purchase is final. The browsing freedom a large catalogue encourages stops at checkout, so the checking belongs before it: read what the voucher covers, confirm who it is for, and look at the date rules before paying rather than afterwards. A birthday that moves, a group that shrinks or a plan abandoned altogether is handled by rearranging the booking, not by taking the money back. The practical reading is plain. Spend the effort in the search, where the catalogue is on your side, and treat the confirmation screen as the final check before the day itself. Everything past that point is about turning up as booked.

The company behind it

The company behind the site is Guiders GmbH, registered in Germany, and it has been trading since 2011. A business with that operating record is a steadier counterparty for a voucher than a storefront that opened last season, and the German registration is what you are contracting with when a voucher is bought. Support runs on email, phone and help centre. Email handles routine questions, the help centre covers what the site can answer without a wait, and phone is the channel for anything time bound, such as a voucher that will not open or a booking that will not load. Phone is the scarcer option in this category, available at 60% of the experience-days comparison and 65% in the attraction-tickets comparison, so having it counts in the brand's favour. A help centre is close to standard, at 93.3% across the experience-days field. Taken together, the reassurance here comes from the company record and the reach of its support desk. The same desk that takes the payment is the one you deal with afterwards, which shortens the loop when a date has to move.

How Guiders compares

Frequently asked questions

What does a Guiders experience cost?+

Guiders lists a starting price of €13, and that is the figure to budget from rather than a typical spend. Across the experience-days field the median starting price is €13, and for attraction tickets it reads €15.10. Guiders ranks 23 of 53 brands tracked on that measure, so the entry point sits in the middle of the group.

Do Guiders prices change when a voucher renews or repeats?+

Guiders sells vouchers rather than a repeating plan, so €13 is the price of the voucher itself rather than a first payment that later moves. Nothing in the pricing indicates a renewal step, so the amount shown at checkout is the amount for that experience, and a repeat purchase is a new decision at the price in force then.

How long does a Guiders voucher stay valid?+

Voucher validity across the brands listed runs 12 to 39 months, with the median at 12. In the experience-days comparison the median is 12 months and the upper quartile 18, while attraction tickets sit tighter, with median and upper quartile both at 12.

Can a Guiders voucher be exchanged for another?+

Exchange is common in this category rather than universal. 86.7% of the brands in the experience-days comparison are exchangeable, and the share reads 85.7% for attraction tickets. That figure covers the group rather than any single brand, so the wording on the voucher you buy is what settles it.

Where can a Guiders voucher be used?+

Guiders operates in Germany, a single market, and the company behind it is registered in Germany. The catalogue is built around experiences happening in Germany, which suits a stay or a trip planned around days out at home. A voucher does not stretch to another country, so cross-border plans need a different provider.

How do I get help from Guiders?+

Support runs on email, phone and help centre. The help centre handles routine questions and carries most of the load, at 93.3% across the experience-days comparison. Email covers 88.9% of that field, while phone is the scarcer channel at 60% and worth using for anything urgent.

What can I buy as a Guiders voucher?+

Guiders covers experience days, adventure and food and drink, and the catalogue behind it holds 113 experiences. That mix is wider than DealToday, which lists experience days, spa and food and drink, and it has no spa category, where Jochen Schweizer lists experience days, spa and driving.

What happens if a Guiders voucher is never used?+

The return window is 0 days, so a voucher that is never booked is not refunded. That makes the choice final once confirmed, and it is why the details on the voucher, including the date rules and who it is for, are worth reading before payment. Rearranging a booking you can still move is the only route back to a different day.

Sources

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores offer was 8.7, now 8.6
  • September 30, 2026: axisScores trust was 8.6, now 8.7
Guiders

Guiders

German experience days and attraction vouchers bought in one place, from €13.

8.9/10Visit

Your cookie choices

We use necessary cookies to make this site work. With your permission, analytics cookies help us understand usage and marketing cookies support advertising.

You can reject non-essential cookies and still use the site. Change your choices anytime in Cookie settings.

Cookie policy
Cookie settings