Hertfordshire Zoo review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Hertfordshire Zoo suits buyers who want a single British attraction with animal experiences and a voucher they can exchange later. Gift vouchers run for 12 months, and the zoo has traded as the Zoological Society of Hertfordshire since 1984.

Key facts

Best for
A UK animal-lover wanting a flexible zoo voucher that covers experiences and attractions.
Price from
£99 (Source, checked September 30, 2026)
Voucher validity
12 months (Source, checked September 30, 2026)
Exchangeable
Yes (Source, checked September 30, 2026)
Experiences on offer (experiences)
11 (Source, checked September 30, 2026)
Return window
14 days (Source, checked September 30, 2026)
Markets
GB (Source, checked September 30, 2026)
Legal entity
Zoological Society of Hertfordshire (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
1984 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Experience days, Attractions, Gift cards
Official website
hertfordshirezoo.com

Apps and profiles

Elsewhere
Xtripadvisor.co.uk

Pros and cons

Pros

  • Exchangeable vouchers mean a change of plan or recipient does not waste the gift, unlike brands with fixed-date tickets
  • Vouchers stay valid for 12 months, matching the typical experience-day window rather than the longest one on the site
  • 11 animal experiences give a voucher more to spend on than a plain admission ticket
  • Support runs on email, phone and help centre, so a question about bookings reaches a person by phone or email
  • Jochen Schweizer and mydays cover experience days, spa and driving and experience days, spa and driving, so a broader gift catalogue comes at the cost of animal encounters

Cons

  • Prices start higher than most brands on our site, sitting near the back of the 52 ranking of 53
  • Product mix is narrower than mydays, which lists experience days, spa and driving against a zoo-only set of experience days, attractions and gift cards
  • Voucher length of 12 months trails the longest windows in the experience-days ranking, so a slow family leaves less room
  • The name sits low in the voucher validity ranking at 12 of 31
Hertfordshire Zoo

Ready to try Hertfordshire Zoo?

Scored 8.8 / 10 by TreatCue.

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Who it suits

  • Parents and grandparents buying a birthday gift for a young animal-lover
  • Anyone after a Hertfordshire or wider UK day out that includes a keeper-led animal encounter
  • Gift buyers who want a voucher the recipient can swap for another date

Who should look elsewhere

  • Anyone after a wide food, spa and driving gift range, where mydays or Jochen Schweizer list more product types
  • Cheap ticket buyers, since the entry price sits near the back of the price ranking
  • Buyers who need the voucher to last longer than 12 months, which the top end of the experience-days ranking does

How it compares on our data

On our figures the zoo is a mid-table name on price. Its entry price of £99 puts it at 52 of 53 brands ranked on the cheapest starting point, so it is a premium buy rather than a value one. Voucher length is the steadier part of the picture. At 12 months the zoo matches the common experience-day window and lines up with the middle of the 12 typical on the experience-days ranking, but it sits at 12 of 31 on that measure because the sites that stretch longer are being counted above it. For attraction tickets the picture is tighter still: the 12 to 12 band on that ranking shows most attraction-ticket sites cluster at the same length as this one. In short, the price ranking works against it and the validity ranking is broadly in line.

Core features

The zoo sells experience days, attractions and gift cards, so one voucher can cover a keeper-led encounter, an ordinary day at the gates or a present that needs no choosing on the day. There are 11 animal experiences in the range, which is what makes it more than an admission ticket. Gift vouchers last 12 months, a full year of breathing room for a birthday present or a family plan. Exchangeable vouchers are a real practical gain: if the date clashes, the weather turns or the recipient simply prefers a different encounter, the gift does not have to be refunded. Buyers who change their minds have a 14 days return window to work with. Taken together, the flexibility sits in the voucher rules rather than in a subscription, and the animal encounters are the reason to pay a premium price in the first place.

The company behind it

The zoo is run by the Zoological Society of Hertfordshire, a not-for-charitable body rather than a gift-card reseller, and it has been open since 1984. That matters for a gift, because the money goes back into running the collection the experience depends on. Its registered home is GB, and the only market it operates in is GB, so a voucher bought here is set for UK use. If something goes wrong, support runs on email, phone and help centre, which includes phone and email alongside a self-service help centre. For anyone comparing gift cards, the practical difference is that the issuer, the venue and the animal collection are the same organisation.

How Hertfordshire Zoo compares

Where Hertfordshire Zoo is available

Available
United Kingdom

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What does a Hertfordshire Zoo voucher cost?+

Gift vouchers start at £99, which is the from price shown across the experience days and attraction tickets on the site. That entry point puts the zoo at 52 of 53 brands ranked on price from, so it is priced well above the budget end of the market. The premium covers access to the animal experiences rather than a membership.

How long is a Hertfordshire Zoo gift voucher valid?+

A gift voucher stays valid for 12 months from the point of issue. That is the standard window on the experience-days ranking, where the 12 and 12 marks both sit at the same length. Some sites on that ranking stretch to 39, so plan a visit well inside the year.

Can a Hertfordshire Zoo voucher be exchanged for a different date?+

Yes, vouchers are exchangeable, so a clash with other plans or a change of heart does not end the gift. That flexibility is a genuine difference from sites that lock a voucher to one date or one fixed slot. It also means a recipient can move between the experience days and the attractions without the value being stranded.

What kinds of gift does the zoo sell?+

The range covers experience days, attractions and gift cards, so a single voucher can cover an ordinary visit or a keeper-led animal encounter. There are 11 animal experiences in the mix, which is where the value sits for most buyers. Buyers who also want food or spa options on the same voucher would be better served by mydays, which lists experience days, spa and driving.

How long do I have to return or change a gift?+

The zoo allows 14 days for a return, giving a short window to flag a problem with a gift voucher or an experience booking. Buyers who exchange a voucher for a different date are working to that window too, so it is worth checking before a long-distance trip to the zoo. Contact runs through email, phone and help centre.

Who runs Hertfordshire Zoo?+

The zoo is operated by the Zoological Society of Hertfordshire, a charitable body that also owns the site, rather than by a gift-card intermediary. It has been open since 1984, so the organisation behind the voucher is the same one that keeps the animals. Support is handled by the zoo itself on email, phone and help centre.

Can I use a Hertfordshire Zoo voucher anywhere else?+

A voucher is tied to the zoo and its market is GB, so it is set for use in the UK rather than across Europe. That is a narrower reach than the multi-market catalogues at brands like mydays or DealToday. Planning a trip abroad, or a break that spreads across several countries, is a reason to buy a different kind of gift card.

Is a Hertfordshire Zoo voucher a good gift for children?+

For a child who is keen on animals it works well, because the 11 animal experiences give the recipient something to look forward to beyond the gates. The exchangeable rule helps when a birthday date has to move. Families with mixed interests may prefer a voucher from a brand listing experience days, spa and food and drink, where food and spa can sit alongside the days out.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.2, now 8.1
Hertfordshire Zoo

Hertfordshire Zoo

A UK animal-lover wanting a flexible zoo voucher that covers experiences and attractions.

8.8/10See alternatives

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