Ziba Foods review
Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Ziba Foods suits anyone sending a snack or chocolate gift rather than cooking for the week, with a catalogue limited to snacks and chocolate that keeps choices simple. It has traded since 2015 and ships to US, AE and DK, with support by email and help centre.
Key facts
- Best for
- Chocolate and snack gifting for buyers in the United States, AE and DK who want written support.
- Markets
- US, AE, DK (Source, checked September 30, 2026)
- Legal entity
- ZIBA FOODS (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 2015 (Source, checked September 30, 2026)
- Support channels
- Email, Help-centre (Source, checked September 30, 2026)
- Products
- Snacks, Chocolate
- Official website
- zibafoods.com
Apps and profiles
- Elsewhere
- LinkedInXinstacart.com
Pros and cons
Pros
- A tight catalogue of snacks and chocolate means you are choosing a gift rather than assembling a week of meals.
- Ships to US, AE and DK, so the same box can travel outside the US.
- Help is available through email and help centre, giving you self-service answers and a written reply.
- A named operator rather than a marketplace: ZIBA FOODS has traded since 2015.
Cons
- Support runs on email and help centre only, so there is no phone or live chat route listed.
- The range is snacks and chocolate, narrower than Zingerman's Artisan Cheese at cheese, meat and seafood.
- Orders are limited to US, AE and DK, so shoppers outside those markets have no listed route to order into.
- Entry prices in this group spread widely: the median is €10.51 and the upper quartile is €20.38, so the middle of the market sits well below its priciest plans.
Who it suits
- People sending a gift instead of a weekly meal plan, since the catalogue is snacks and chocolate.
- Shoppers in the United States, AE and DK who want a named operator behind the shop, which trades as ZIBA FOODS.
- Anyone happy to get answers in writing, since support runs on email and help centre.
Who should look elsewhere
- Meat and seafood buyers, who will find a wider list at Hungryroot with grocery, meat and seafood.
- Cheese and gourmet gift shoppers, who have more to pick from at Zingerman's Artisan Cheese with cheese, meat and seafood.
- Grocery box shoppers, since Thrive Market's range reads meat, seafood and snacks and points at everyday food rather than gifts.
The company behind it
Ziba Foods trades as ZIBA FOODS, the legal entity listed on its privacy notice, and it is headquartered in the US. That shapes how you buy: billing, delivery and any question about a box all sit with a US operation rather than a reseller passing orders along. The company has been trading since 2015, which puts it in the settled middle of the market. Old enough to have a stable range, and still focused on a narrow shelf of snacks and chocolate rather than spanning a full supermarket. Support runs on email and help centre. In practice the help centre answers routine questions at your own pace, and email takes anything more specific, such as a delivery date you need confirmed or a box that arrived short. Nothing here needs a call, but if you would rather speak to someone, or want a refund settled quickly, expect to do it in writing and keep a record of the thread. That combination suits a shopper who likes to check things themselves. Someone who wants a phone call or live chat on the same day will find the route thin, and it is worth weighing that against a brand with wider support before you order.
How Ziba Foods compares
Gift Baskets Overseas
TeaVivre
One World Observatory
Watsons Wine
Concert
IGP
Kontramarka
Jebsen Wines and Spirits
Hungry Hub TH
Parmigiano Reggiano
Albert Wines MY
Siang Shuai Cake
Jinbo Selection
Taze Cicek
Righetto
El Dorado Water Park
JUNANDUS Cake Shop Malaysia
VinWonders
ProLon Europe
Flor2u
Winelab
Xpresent
FlowerAdvisor PH
Megatix TH
Ferns N Petals QA
Bloomeroo
GetYourGuide
Ticombo
Gametime
Where Ziba Foods is available
- Available
- Denmark, United Arab Emirates, United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does Ziba Foods actually sell?+
The range is snacks and chocolate and nothing wider, which makes this a gift shop rather than a meal plan. You are choosing a box of snacks or a box of chocolate, not a weekly menu. Compare that with Zingerman's Artisan Cheese, where the range reads cheese, meat and seafood.
Where can a Ziba Foods box be delivered?+
Boxes go to US, AE and DK, and the company is headquartered in the US. If your address sits outside those markets, there is no listed route for it. Delivery speed and any delivery charge should be confirmed at checkout for the market you are ordering in.
How much does a Ziba Foods box cost?+
Ziba Foods is a gift range rather than a subscription plan, so the useful comparison is with the rest of this group. The median starting price across the brands compared here is €10.51, with the upper quartile at €20.38 and the cheapest entry at €0.43.
How do I get help if my order is wrong?+
Support runs on email and help centre, so the help centre covers the common questions and email covers anything more specific. Put the order details in the message, including the delivery address, so the reply is tied to your box.
Who runs Ziba Foods?+
The shop trades as ZIBA FOODS and is based in the US. It has been trading since 2015, which points to a settled small operator rather than a new name in the group. Support handled through email and help centre means most answers arrive in writing.
How is Ziba Foods different from Hungryroot?+
Category, mainly. Ziba Foods sells snacks and chocolate, while Hungryroot's range reads grocery, meat and seafood. Hungryroot is the pick if your list runs to grocery, meat or seafood; Ziba Foods is the pick if you are sending someone a chocolate or snack box.
Can I get a box delivered the next day?+
Not as a default. Across the brands compared in this group, next day delivery is offered by 47.4% of them and is missing for 52.6%. If the date matters, check the delivery option shown for your market before paying.
Is this a subscription box?+
Treat it as a gift purchase rather than a repeat order. Most brands in this group do run a subscription, with 84.2% of them offering one, and monthly delivery being the norm for the group. Ziba Foods is listed as snacks and chocolate, with nothing suggesting a recurring plan.
Sources
- iubenda.com/privacy-policy/91347310 checked September 30, 2026
Backs: Headquarters, Legal entity
“Owner and Data Controller ZIBA FOODS, 20 S. Clark St. - 60603 Chicago (IL) United States”
- zibafoods.com/frequently-asked-questions checked September 30, 2026
Backs: Founded, Markets
“Ziba Foods was incorporated in 2015 by four, like-minded American and Afghan partners.”
- zibafoods.com/returns-refunds-policy checked September 30, 2026
Backs: Support channels
“please reach out to our team at *protected email* within 7 days of receiving your Ziba items”
- zibafoods.com/shop checked September 30, 2026
Backs: Products
“CORE PRODUCTS LIMITED EDITIONS CHOCOLATE BARS”
Compiled from 4 source pages, checked September 30, 2026. We did not open an account.
Not confirmed yet: Price from.
Ziba Foods
Chocolate and snack gifting for buyers in the United States, AE and DK who want written support.