UrbanStems review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

UrbanStems suits US shoppers who want bouquets, plants and subscriptions from a single site, with same day and next day delivery offered. It scores 8.8, though an entry price of $55 places it at 21 of 27 brands compared, so it earns its place on speed and range rather than on price.

Key facts

Best for
US shoppers who want a same day bouquet, a plant or a subscription from one checkout
Price from
$55 (Source, checked September 30, 2026)
Same-day delivery
Yes (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
UrbanStems, Inc (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2014 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Plants, Subscriptions
Official website
urbanstems.com

Gift shops

Price from
$55 (Source, checked September 30, 2026)
Personalization
Yes (Source, checked September 30, 2026)
Next-day delivery
Yes (Source, checked September 30, 2026)
Return window
0 days (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
UrbanStems, Inc (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2014 (Source, checked September 30, 2026)
Support channels
Email, Chat, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Plants, Subscriptions

Apps and profiles

Elsewhere
instagram.comtiktok.compinterest.comfacebook.com

Pros and cons

Pros

  • Same day and next day delivery are both offered, so a forgotten occasion can still land on time
  • The catalogue runs to bouquets, plants and subscriptions, so a subscriber can add a plant without opening a second account
  • Personalization is offered for gifts, and 97.8% of brands across the site offer it too
  • A help centre sits alongside email and chat in email, chat and help centre, while 55.6% of flower delivery brands add a phone line

Cons

  • The return window is 0 days, so a bouquet that arrives tired has no refund period to lean on
  • Entry at $55 ranks 21 of 27 brands compared, so lower entry points sit elsewhere on the list
  • Support runs on email, chat and help centre, with no phone line to call for a same day rescue
  • The market list reads US, so anyone outside the US gets no delivery at all

Ready to try UrbanStems?

Scored 8.8 / 10 by TreatCue.

See alternatives

Who it suits

  • US shoppers who need a bouquet or a plant today, since same day delivery is offered
  • Anyone who wants a single range to cover subscriptions and one-off purchases: bouquets, plants and subscriptions
  • Gift buyers after personalization, which comes with next day delivery as well

Who should look elsewhere

  • Letterbox flower fans: Blumenshop lists bouquets, letterbox flowers and plants, while the UrbanStems range is bouquets, plants and subscriptions
  • Dried flower buyers: Fleurop lists bouquets, plants and subscriptions, and dried flowers sit outside bouquets, plants and subscriptions
  • Anyone after a different bouquet format: Serenata Flowers lists bouquets, letterbox flowers and plants against the UrbanStems range of bouquets, plants and subscriptions

Who runs it

UrbanStems trades as UrbanStems, Inc, a company headquartered in the United States that has been in the flower business since 2014. Support is written or live rather than spoken: email, chat and help centre are the channels on offer, so there is no phone desk to call. A named legal entity and a single home market keep the paper trail straightforward for anyone who needs to trace an order, and the help centre carries the routine questions without a wait for an agent.

How UrbanStems compares

Frequently asked questions

How much do UrbanStems flowers cost?+

Entry pricing starts at $55, the point at which the cheapest items in the range sit. Ranked on that figure against 27 brands, UrbanStems places 21, so a lower entry price is available elsewhere. The bouquets, plants and subscriptions catalogue lets you move between a single bouquet and a subscription.

Can I get flowers the same day?+

Same day delivery is offered, and next day delivery is offered alongside it, so an urgent gift does not have to wait. 52% of brands across the site offer same day and 51.3% offer next day, so UrbanStems sits with the larger group on both speeds.

What happens if the flowers arrive damaged?+

The return window is 0 days, so there is no refund period to fall back on if a bouquet arrives in poor condition. That makes the arrival worth checking on delivery day. The team runs on email, chat and help centre, so a chat or email report is the route for anything that goes wrong.

Does UrbanStems deliver outside the US?+

The market list reads US and the headquarters sit in the United States, so the service is built for the US alone. The bouquets, plants and subscriptions catalogue and the $55 entry point both refer to that single market. Buyers elsewhere should check the other brands listed here before assuming any cover.

What does an UrbanStems subscription include?+

Subscriptions sit inside bouquets, plants and subscriptions alongside bouquets and plants, so the same account covers one-off and recurring orders. 83.6% of brands across the site run a subscription, so this is a mainstream choice rather than a rarity. Recurring buying shares the catalogue with single purchases, so a plant can join a regular flower drop.

How do I reach UrbanStems?+

Support runs on email, chat and help centre, so help arrives by email, live chat or the help centre rather than by phone. Chat suits a same day order that goes wrong, since the support list gives you a live written route. 96.3% of brands in the flower delivery ranking publish a help centre.

Can I personalise a gift from UrbanStems?+

Personalization is offered, and 97.8% of brands across the site offer it as well, so the option is close to standard rather than a bonus. It counts for most in hampers and gift boxes, where next day delivery is offered alongside it. Fleurop and Blumenshop list letterbox flowers instead, a different kind of small gift.

Who am I buying from?+

Orders are placed with UrbanStems, Inc, headquartered in the United States and trading since 2014. That puts a named company behind the checkout rather than a trading name alone. Markets are listed as US, so the terms of service cover that single market and little beyond it.

Sources

  • urbanstems.com checked September 30, 2026

    Backs: Headquarters, Products, Same-day delivery, Support channels

    “UrbanStems - Designed in New York badge”

  • urbanstems.com/collections/flowers checked September 30, 2026

    Backs: Price from

    “The Designer's Choice $55”

  • urbanstems.com/pages/about checked September 30, 2026

    Backs: Founded, Next-day delivery

    “Our co-founders launched UrbanStems on Valentine's Day in 2014 in Washington, D.C.”

  • urbanstems.com/pages/gift-shop checked September 30, 2026

    Backs: Personalization

    “Send A Video Message; Custom Gift Wrapping”

  • urbanstems.com/policies/refund-policy checked September 30, 2026

    Backs: Return window

    “Your purchase is final and nonrefundable. No Product may be returned or refunded except for Damaged Products”

  • urbanstems.com/policies/terms-of-service checked September 30, 2026

    Backs: Legal entity, Markets

    “UrbanStems, Inc ("Company," "we," or "us") provides access to information through our website accessible at the URL https://urbanstems.com”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.2, now 8.4
  • September 30, 2026: axisScores offer was 9.2, now 9.3
  • September 30, 2026: axisScores trust was 8.5, now 8.7
  • September 30, 2026: score was 8.7, now 8.8

UrbanStems

US shoppers who want a same day bouquet, a plant or a subscription from one checkout

8.8/10See alternatives

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