Twinings review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Twinings suits drinkers who want a long trading history, both loose leaf and bags in one basket, and support by phone and email, with free delivery once a basket reaches £15. It rewards planned baskets rather than quick repeat orders, and weight watchers should check the unit price first.

Key facts

Best for
Planned baskets of loose leaf and tea bags from a name trading since 1706.
Price per 100 g
£72.22 (Source, checked September 30, 2026)
Free delivery threshold
£15 (Source, checked September 30, 2026)
Markets
GB, US, AU, NZ, ES, TR, AE, IL (Source, checked September 30, 2026)
Legal entity
R. Twining and Company Limited (Source, checked September 30, 2026)
Headquarters
United Kingdom (Source, checked September 30, 2026)
Founded
1706 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Loose leaf tea, Matcha
Formats
Loose leaf, Tea bags
Official website
twinings.co.uk

Apps and profiles

Elsewhere
WikidataWikipediaX

Pros and cons

Pros

  • Trading since 1706 as R. Twining and Company Limited in the United Kingdom, Twinings is a settled name on the shelf rather than a new seller.
  • Both loose leaf and tea bags are sold from the same site, so one basket can hold a pot blend and a bag of the same tea.
  • Free delivery once a basket reaches £15, which an ordinary kitchen order clears in a single visit.
  • Where Thrive Market spreads whole bean, ground and instant across coffee and tea, Twinings keeps the shelf to loose leaf and tea bags plus matcha, so the choice is easy to read.

Cons

  • The unit price is the weak spot: loose leaf at £72.22 places Twinings at 42 of 43 brands compared on that measure.
  • The range stops at loose leaf tea and matcha, so anyone wanting tea to arrive on a fixed schedule has more choice at Atlas Coffee Club with coffee subscription, coffee roaster and pods.
  • Free delivery waits for £15 in the basket, so a single small order still carries its own shipping cost.
  • Support runs on email, phone and help centre with no live chat line, so out of hours questions wait on email or the help centre.

Ready to try Twinings?

Scored 9.2 / 10 by TreatCue.

See alternatives

Who it suits

  • Drinkers who want loose leaf and tea bags in one basket from a name trading since 1706.
  • Shoppers who would rather pick a blend outright than accept a fixed delivery each month, and who want matcha in loose leaf tea and matcha.
  • Buyers inside GB, US and AU who want questions answered on email, phone and help centre.

Who should look elsewhere

  • Anyone who wants tea delivered automatically, since Atlas Coffee Club pairs a tea subscription with coffee subscription, coffee roaster and pods.
  • Shoppers who weigh price closely, because £72.22 per measured weight puts Twinings near the back of the field at 42 of 43.
  • Buyers who want tea and coffee from one seller, which Gewuerzland covers by pairing loose leaf and matcha with a coffee roaster in coffee roaster, loose leaf tea and matcha.

Prices

Twinings is priced by weight rather than by tier, and the figure to hold on to is the listed loose leaf price of £72.22 per measured weight. That number, drawn from the loose leaf collection, is what a basket is built on, and it is the same figure a reader would expect to see again on a later order rather than a discounted renewal rate. The second lever is delivery: free delivery applies once a basket reaches £15. That threshold shapes real behaviour more than the weight price does, because an order sitting under it still carries the cost of getting the tea to the door, while an order over it removes that line altogether. The practical reading for anyone planning a first shop is simple: expect £72.22 per measured weight of loose leaf, and add enough from loose leaf and tea bags to push the basket past £15. Two decisions matter here, which blend to take and whether the basket clears the threshold, and everything else about the spend follows from those.

The company behind it

Twinings trades as R. Twining and Company Limited, headquartered in the United Kingdom, and the business dates back to 1706. That history is the part that counts for a buyer weighing an unfamiliar label against a known one, because the company behind the name has been at this far longer than most of the newer tea sellers sharing the same shelf. Support is the second reassurance, and it runs on email, phone and help centre rather than a contact form alone. A phone line covers anything urgent about a specific order, email suits questions that need detail attached, and the help centre handles routine lookups without a wait. Taken together, a named legal entity, a home base in GB and a start date of 1706 give the purchase a paper trail, which matters most on the second and third order rather than the first.

How Twinings compares

Where Twinings is available

Available
Australia, Israel, New Zealand, Spain, Turkey, United Arab Emirates, United Kingdom, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much is Twinings tea?+

Twinings lists its loose leaf at £72.22 per measured weight, taken from the loose leaf collection. That is the shelf figure a basket is built on rather than a tiered entry price, and on the same measure it places Twinings at 42 of 43 brands compared.

Does Twinings offer free delivery?+

Yes, once a basket reaches £15. Below that level the order still carries the cost of getting to the door, so the threshold is the practical floor for a planned shop. Build a basket from loose leaf and tea bags and check whether adding one more pack takes it over the line.

Which formats does Twinings sell?+

Twinings lists loose leaf and tea bags, so a loose leaf blend and a bag of the same tea can sit in the same basket. That suits a household where some drinkers use a pot and others use a cup, and it keeps the format question from becoming a separate decision at checkout.

Does Twinings sell anything besides loose leaf tea?+

The listed product types are loose leaf tea and matcha, so matcha joins loose leaf tea in the range. Matcha is the addition worth noting for anyone moving past black tea, though the shelf stays a tea shelf rather than a general drinks store.

Who is behind Twinings?+

Orders are handled by R. Twining and Company Limited, headquartered in the United Kingdom, and the business dates back to 1706. A named legal entity and a history of that length give a buyer something concrete to hold the seller to, which matters most on repeat orders.

How can I reach Twinings support?+

Support runs on email, phone and help centre. The phone line covers anything urgent about an order, email suits questions that need detail, and the help centre handles routine lookups. Together they cover both same day questions and self service ones.

Which countries does Twinings ship to?+

The listed shipping markets are GB, US and AU, covering the home market in GB plus a spread of other countries. Buyers outside that list are outside the stated shipping footprint, so it is worth checking before planning a shop around delivery times.

How does Twinings compare with a tea subscription seller?+

A tea subscription seller such as Atlas Coffee Club pairs a subscription with coffee subscription, coffee roaster and pods, so the tea arrives on a schedule. Twinings offers loose leaf and tea bags bought outright, which suits a drinker who changes their mind about blends rather than one who wants a fixed parcel each month.

Sources

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

Twinings

Planned baskets of loose leaf and tea bags from a name trading since 1706.

9.2/10See alternatives

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