Truestory review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Truestory suits gift buyers who want a long-lived voucher and a large catalogue to choose from. Vouchers stay valid for 24 months and entry starts at €30, so the trade-off is a higher starting price for room to pick a date later.

Key facts

Best for
Long-validity experience vouchers for a gift that does not expire quickly.
Price from
€30 (Source, checked September 30, 2026)
Voucher validity
24 months (Source, checked September 30, 2026)
Exchangeable
Yes (Source, checked September 30, 2026)
Experiences on offer (experiences)
1,000 (Source, checked September 30, 2026)
Markets
DE, DK, SE, NO (Source, checked September 30, 2026)
Legal entity
TrueStory ApS (Source, checked September 30, 2026)
Headquarters
Denmark (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Experience days, Spa, Adventure, Food and drink, Gift cards
Official website
truestory.com

Apps and profiles

Elsewhere
LinkedIn

Pros and cons

Pros

  • Vouchers stay valid for 24 months, placing Truestory at 8 of 31 brands on that measure
  • Vouchers are exchangeable, so a wrong choice or an unused balance can be changed
  • A catalogue of 1,000 experiences spans experience days, spa and adventure
  • Support runs on email, phone and help centre, covering email, phone and a help centre
  • Exchangeability is a strong point against the 14.7% share of sites in the same field

Cons

  • Entry price of €30 sits above the site median of €13.15 and ranks 38 of 53 brands on price from
  • The catalogue covers experience days, spa and adventure but not driving or attraction tickets, which Jochen Schweizer and mydays do list
  • Voucher validity of 24 months beats the site median of 12 yet falls short of the 39 recorded in the field
  • The catalogue of 1,000 experiences leaves less room to compare than across the 45 brands ranked in this category
Truestory

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Scored 8.9 / 10 by TreatCue.

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Who it suits

  • Gift buyers who want a voucher that stays usable for a long stretch
  • People who prefer to exchange rather than lose an unused voucher
  • Shoppers choosing between spa, adventure and food and drink experiences

Who should look elsewhere

  • Buyers set on driving experiences, which Truestory does not list while Jochen Schweizer and mydays do
  • Buyers after attraction tickets, which DealToday and mydays list and Truestory does not
  • Anyone shopping on the lowest entry price, since €30 sits above the site median of €13.15

What it does well

Truestory sells vouchers for experiences rather than physical goods, and the range runs to 1,000 experiences options across experience days, spa and adventure. That mix matters for gifting: a spa day, an adventure slot or a food and drink outing all sit under a single voucher, so the recipient chooses the moment rather than the giver. Vouchers are exchangeable, which covers the most common problem cases, a gift used for the wrong experience and a balance left over after a change of plan. The support side is set up for exactly those questions, with email, phone and help centre available. The clearest single point is validity: vouchers run 24 months, so a gift can be given well ahead of the day it is spent on, and the experience days, spa and adventure categories give a recipient several directions to pick from.

Where it sits among rivals

On price from, Truestory ranks 38 of 53 brands, and the entry figure of €30 is above the site median of €13.15. In this category the median is €13 and the upper quartile reaches €25.87, so the entry point sits in the upper part of the field rather than at the bargain end. Voucher validity tells the opposite story: 24 months places Truestory at 8 of 31 brands, and it clears both the site median of 12 and the 18 upper quartile for experience days. Read together, the pattern is a brand that asks more at entry and gives the buyer longer to spend.

Who runs it

Truestory is operated by TrueStory ApS, registered in Denmark. A base outside a single domestic market goes some way to explaining a regional catalogue, and the markets listed are DE, DK and SE. That range is the practical point for a present, since a voucher is only as good as the experiences the recipient can actually reach. On the side of running a gift, customer service runs on email, phone and help centre, with a help centre sitting alongside email and phone. That matters because redemption questions, date changes and leftover balances are the part of a voucher most likely to need a person rather than a page.

How Truestory compares

Where Truestory is available

Available
Denmark, Germany, Norway, Sweden

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Truestory voucher cost at the lowest point?+

Truestory gift vouchers start at €30. That entry figure is above the site median of €13.15 for this field, and Truestory ranks 38 of 53 brands on price from, so buyers on the smallest budget may find cheaper starting points elsewhere.

How long does a Truestory voucher stay valid?+

A Truestory voucher runs for 24 months. That is longer than the site median of 12 and puts Truestory at 8 of 31 brands on validity, though 39 is recorded in the field.

What kinds of experiences can I choose from?+

The catalogue covers experience days, spa and adventure and holds 1,000 experiences. Driving days and attraction tickets sit outside that list, so a recipient who wants a venue entry or a drive looks at a different provider.

Can a Truestory voucher be changed or exchanged?+

Truestory vouchers are exchangeable. That covers a gift that turns out to suit someone else and any balance left after a swap, which matters for a present with a validity window of 24 months.

Where does Truestory operate and which markets do its vouchers cover?+

Truestory runs in Germany, DK and SE, and the company behind it is TrueStory ApS, registered in Denmark. A voucher is therefore aimed at that regional set rather than a single country, so check that the chosen experience sits somewhere the recipient can reach.

How do I get help with a Truestory voucher?+

Support runs on email, phone and help centre. Email, phone and a help centre are all listed, which is useful for redemption questions, date changes and leftover balances on a voucher that stays usable for 24 months.

Is Truestory a cheaper way to buy an experience voucher than its rivals?+

It depends which measure you pick. Truestory ranks 38 of 53 on entry price at €30, yet places 8 of 31 on voucher validity at 24 months, so the value sits in time rather than in the starting figure.

Does Truestory sell the same kinds of gifts as Jochen Schweizer?+

The two ranges overlap on the core categories, but Jochen Schweizer lists driving experiences and attraction tickets in experience days, spa and driving, and Truestory does not. If the recipient is heading for an attraction or a drive, that difference decides it.

Sources

  • de.truestory.com checked September 30, 2026

    Backs: Exchangeable, Products

  • de.truestory.com/impressum checked September 30, 2026

    Backs: Headquarters, Legal entity

    “Muttergesellschaft & kommerzielle Eigentümerin: TrueStory ApS, Søren Frichs Vej 40C, 8230 Åbyhøj, Dänemark”

  • de.truestory.com/kundenservice checked September 30, 2026

    Backs: Support channels, Voucher validity

    “Ruf uns an +49 30 756 69545 ... Kontaktiere uns per E-Mail ... Weitere Hilfe im Help Center”

  • de.truestory.com/truestory-geschenkgutschein checked September 30, 2026

    Backs: Price from

  • truestory.com checked September 30, 2026

    Backs: Experiences on offer (experiences), Markets

    “1000+ handpicked experiences”

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.6, now 8.5
  • September 30, 2026: axisScores offer was 9.3, now 9.2
Truestory

Truestory

Long-validity experience vouchers for a gift that does not expire quickly.

8.9/10See alternatives

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