Total Wine review
Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Total Wine suits US shoppers who want spirits, cocktails and alcohol-free bottles on the same order as their wine, without a club schedule. Entry prices start at $9.99, and the shop runs in US with help on email, phone and chat.
Key facts
- Best for
- US shoppers who want wine, spirits, cocktails and alcohol-free bottles from one shop.
- Price from
- $9.99 (Source, checked September 30, 2026)
- Markets
- US (Source, checked September 30, 2026)
- Legal entity
- Retail Services & Systems, Inc. (Source, checked September 30, 2026)
- Headquarters
- United States (Source, checked September 30, 2026)
- Founded
- 1991 (Source, checked September 30, 2026)
- Support channels
- Email, Phone, Chat, Help-centre (Source, checked September 30, 2026)
- Products
- Wine shop, Spirits, Cocktails, Alcohol free
- Official website
- totalwine.com
Apps and profiles
- Get the app
- Google Play
Pros and cons
Pros
- Entry price of $9.99 sits below Vino's €6.80, so a single bottle costs less to start.
- The range spans wine shop, spirits and cocktails, wider than Bright Cellars' wine club and wine shop.
- Support runs on email, phone and chat, so phone, chat, email and self-serve help are all open.
- Trading since 1991 under Retail Services & Systems, Inc., with the shop based in the United States.
Cons
- It runs in US alone, so a shopper outside the US cannot order.
- There is no club in the range: wine shop, spirits and cocktails is a wine shop selection, unlike The Wine Society's wine club, wine shop and spirits, so buyers wanting a scheduled selection get nothing here.
- Rank 11 of 33 brands on entry price leaves plenty of cheaper doors open in the set.
Who it suits
- US shoppers who want wine and spirits, cocktails and alcohol-free bottles in one basket.
- People who pick bottle by bottle from $9.99 rather than accept a club selection.
- Buyers who want help by phone, chat, email or the help centre, given email, phone and chat.
Who should look elsewhere
- Shoppers outside the US, since it runs in the United States.
- Anyone set on a wine club with scheduled deliveries, where The Wine Society offers wine club, wine shop and spirits.
- Buyers chasing the lowest entry price, with Vino at €6.80 against $9.99 here.
The company behind it
Total Wine is the name shoppers meet at checkout, and the company behind the shop is Retail Services & Systems, Inc.. It sits in the United States, the market it serves, and it has traded since 1991. A record that long points to an established retailer rather than a new entrant, and it matters for what happens after an order is placed. Support runs on email, phone and chat: a buyer can open the help centre for a self-serve answer, start a chat for a quicker reply, send an email with order details, or call when a bottle is damaged or an order needs changing. Having every route open makes the choice about preference rather than necessity, which suits anyone who wants a delivery problem sorted in a single exchange.
How Total Wine compares
- 9.6 vs 8.5
9.6 vs 8.5
9.6 vs 8.8
9.6 vs 9.4
9.6 vs 8.9
9.6 vs 8.5- 9.6 vs 9.6
9.6 vs 8.5
- 9.6 vs 8.4
9.6 vs 9.3- 9.6 vs 8.9
- 9.6 vs 9.2
- 9.6 vs 9.9
9.6 vs 9.5
9.6 vs 9.1
9.6 vs 9.0- 9.6 vs 8.7
- 9.6 vs 8.7
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Where Total Wine is available
- Available
- United States
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does a first bottle cost at Total Wine?+
Bottles start at $9.99. That is the entry price rather than a membership fee, and on that measure Total Wine sits at rank 11 of 33 brands compared. Vino's entry price is €6.80, so the two can be compared directly.
What can I buy from Total Wine?+
The range covers wine shop, spirits and cocktails. A wine shop selection sits alongside spirits, cocktails and alcohol-free bottles, so one order can mix a dinner bottle with spirits. It is a shop rather than a club, and nothing in that range ties a customer to a fixed delivery schedule.
Does Total Wine sell spirits and cocktails as well as wine?+
Yes. Alongside wine, wine shop, spirits and cocktails includes spirits and cocktails, which is broader than Bright Cellars, whose range reads wine club and wine shop. The Wine Society also carries spirits in wine club, wine shop and spirits, but it does so alongside a wine club, whereas Total Wine is a shop first.
Is there an alcohol-free section?+
Alcohol-free bottles sit inside wine shop, spirits and cocktails, alongside wine, spirits and cocktails, so a mixed basket can include a low or no-alcohol option from the same shop. Bright Cellars' range, wine club and wine shop, carries no alcohol-free line, which narrows that kind of order.
Which countries does Total Wine deliver to?+
It runs in US only, and the company behind it is based in the United States. Delivery and support are therefore aimed at US shoppers, and an address outside that market sits outside the range the shop describes. Anyone elsewhere needs a different supplier.
How do I get help after ordering?+
Support runs on email, phone and chat, so email, phone, chat and a help centre are all open. Across online wine shops, email is offered by 100% of the brands ranked and phone by 81.8%. Total Wine covers every route in that list.
Who runs Total Wine?+
The contracting company is Retail Services & Systems, Inc., based in the United States and trading since 1991. An order is placed with that company rather than a marketplace or a third-party seller, and its terms cover the whole order, including how support is handled afterwards.
How does the price compare with wine clubs?+
Median bottle prices in the wider comparison sit at €15.46, while wine clubs in the ranking show €14.25 and beer and spirits clubs €20.44. Total Wine sells from wine shop, spirits and cocktails, so a club comparison has to allow for the different buying pattern.
Sources
- totalwine.com checked September 30, 2026
Backs: Price from, Products
“19 Crimes Frankenstein Cabernet Sauvignon ... $9.99 Add to Cart”
- totalwine.com/about-us/our-company checked September 30, 2026
Backs: Founded
“Founded in 1991 by brothers David and Robert Trone with a single store in Delaware”
- totalwine.com/customer-service/terms-and-conditions checked September 30, 2026
Backs: Headquarters, Legal entity, Markets, Support channels
“Total Wine & More, 6600 Rockledge Drive, Suite 150, Bethesda, MD 20817, Attn: Legal Department”
Compiled from 3 source pages, checked September 30, 2026. We did not open an account.
Total Wine
US shoppers who want wine, spirits, cocktails and alcohol-free bottles from one shop.