Sur La Table review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Sur La Table is a US kitchen retailer whose tea shelf covers loose leaf tea and matcha in loose leaf and tea bags, suiting buyers who want loose leaf and matcha bought alongside cookware.

Key facts

Best for
US buyers who want loose-leaf tea and matcha alongside cookware and cooking classes from a long-running kitchen retailer.
Free delivery threshold
$75 (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
SLT Lending SPV, Inc. d/b/a Sur La Table (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1972 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Loose leaf tea, Matcha
Formats
Loose leaf, Tea bags
Official website
surlatable.com

Experience gifts

Price from
$39 (Source, checked September 30, 2026)
Exchangeable
Yes (Source, checked September 30, 2026)
Return window
30 days (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
SLT Lending SPV, Inc. d/b/a Sur La Table (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1972 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Loose leaf tea, Matcha

Wine and drinks clubs

Price from
$39 (Source, checked September 30, 2026)
Free delivery threshold
$75 (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
SLT Lending SPV, Inc. d/b/a Sur La Table (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1972 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Loose leaf tea, Matcha

Apps and profiles

Elsewhere
WikidataWikipediaX

Pros and cons

Pros

  • Tea spans loose leaf tea and matcha across loose leaf and tea bags, so loose leaf and tea bags sit on the same shelf.
  • Tea is sold alongside cookware and kitchen classes starting at $39, which suits a kitchen-led shopping list.
  • Delivery is free on orders of $75, so a combined basket ships at no extra charge.
  • Support runs on email, phone and help centre, giving phone and a help centre rather than email alone.
  • Returns are accepted for 30 days and exchange is available on eligible orders, which eases a blend that does not suit the buyer's taste.

Cons

  • Returns are limited to 30 days, which is shorter than a full month of slow tea restocking.
  • Support runs on email, phone and help centre, so live chat and a community channel sit outside the listed mix.
  • Pods are not among its loose leaf and tea bags, so drinkers who prefer a machine and capsules will need a different shop.
  • Orders under $75 carry a delivery charge, which adds cost to a small tea purchase.
Sur La Table

Ready to try Sur La Table?

Scored 8.9 / 10 by TreatCue.

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Who it suits

  • US buyers restocking a kitchen who want tea in the same basket as cookware and equipment.
  • Loose-leaf drinkers and matcha buyers who also like browsing a full kitchen store.
  • Shoppers who value phone and help centre support over live chat, reachable on email, phone and help centre.

Who should look elsewhere

  • Readers who want a monthly tea subscription with a skip option, better served by Atlas Coffee Club's coffee subscription, coffee roaster and pods.
  • Anyone shopping outside US, since the business does not serve other markets and the store range is built around US kitchens.
  • Buyers after a specialist tea-and-spice shelf, where the coffee roaster, loose leaf tea and matcha focus at Gewuerzland fits better than a general kitchen store.

Who runs it

Sur La Table trades as SLT Lending SPV, Inc. d/b/a Sur La Table and has been in business since 1972, with its headquarters in the United States. The legal entity named in the terms is an incorporated company rather than a trading name, which gives shoppers a clear counterparty behind returns, refunds and order problems. The business operates in the United States, so its store network, delivery promise and class schedule are all set for that market. Customers who need help can reach the team on email, phone and help centre, which pairs phone and email with a self-service help centre. That mix suits a brewing question on a tea order or a substitution request on a wider kitchen order, where a person is often quicker than a form.

How Sur La Table compares

Where Sur La Table is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

Does Sur La Table offer a tea subscription?+

Sur La Table is a retail kitchen store rather than a tea club, so tea is bought one order at a time rather than on a recurring delivery. The tea shelf covers loose leaf tea and matcha in loose leaf and tea bags, and the same catalogue carries cookware and classes starting at $39. Readers who want a monthly tea plan are better served by Atlas Coffee Club.

What kinds of tea can I buy, and in which formats?+

The listed product types are loose leaf tea and matcha, and the available formats are loose leaf and tea bags. Matcha therefore arrives as loose leaf rather than as a weighed scoop product, and tea bags sit alongside loose leaf for anyone wanting a shorter brew. Because loose leaf is weighed, a shopper can order a smaller amount and add to it later.

Which countries does Sur La Table ship to?+

Sur La Table operates in the United States only, and its headquarters sit in the United States. Shipping and in-store availability are therefore set for the US market, and the cookware and class side of the business makes little sense to shop from abroad. A buyer in another market would need a local retailer instead.

How long do I have to return tea I do not want?+

Returns are accepted for 30 days, and exchange is available. That window gives time to open a tin of loose leaf and judge it, though it is shorter than a full month of slow restocking of new arrivals. Buyers who like a tea to settle may prefer smaller amounts first.

How do I reach customer support?+

Support runs on email, phone and help centre, with phone and email sitting alongside a help centre. That leaves room to ask about brewing or substitutions instead of relying on a form alone. Live chat and a community channel sit outside the listed support mix, so a phone call suits time-sensitive questions.

What does a cooking class cost?+

Cooking classes start at $39, which sets the entry point for the experience side of the business. Tea is priced per weight rather than by class, and delivery is free once an order reaches $75. Class pricing sits well above the cost of a tin of tea, so treat the two as separate purchases.

Who runs Sur La Table and how old is the company?+

The company trades as SLT Lending SPV, Inc. d/b/a Sur La Table and has been in business since 1972, with its headquarters in the United States. The legal entity named in the terms is an incorporated company rather than a trading name alone, which is a reasonable footing for a retailer of that age. Buyers who want a named counterparty for returns and order problems can find one there.

Can I buy tea and cookware in the same order?+

Tea shopping is only part of the offering. The same retailer sells cookware and kitchen equipment and runs cooking classes starting at $39, so one order can cover the pan, the knife and the tin together. Delivery is free at $75, which makes a combined basket cheaper to ship than a small tea order alone.

Sources

  • surlatable.com checked September 30, 2026

    Backs: Free delivery threshold

    “Free ground shipping over $75.”

  • surlatable.com/about-us.html checked September 30, 2026

    Backs: Founded

    “Shirley Collins opened our first store in Pike Place Market in 1972”

  • surlatable.com/cooking-classes checked September 30, 2026

    Backs: Price from

    “Online classes start at just $39 per household.”

  • surlatable.com/products/coffee-tea/tea/loose-leaf-bags checked September 30, 2026

    Backs: Formats, Products

    “Choose classic tea bags or single tea packets for simplicity, or use a tea infuser to enjoy loose-leaf teas.”

  • surlatable.com/returnandexchanges.html checked September 30, 2026

    Backs: Exchangeable, Return window

    “While we do not offer exchanges on hard good products, customers can now exchange their cooking class for another class of their choice.”

  • surlatable.com/terms_and_conditions.html checked September 30, 2026

    Backs: Headquarters, Legal entity, Markets, Support channels

    “SLT Lending SPV, Inc., Attn.: Copyright Agent, 8450 Broadway, Merrillville, IN 46410”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Sur La Table

Sur La Table

US buyers who want loose-leaf tea and matcha alongside cookware and cooking classes from a long-running kitchen retailer.

8.9/10See alternatives

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