Serenata Flowers review
Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026
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Our verdict
Serenata Flowers suits UK senders who want cheap one-off gifting with a same day option and a 7 day freshness cover. Entry prices start at £22.99 with delivery added on, and the range spans bouquets, letterbox flowers and plants for single gifts.
Key facts
- Best for
- A single UK sender who wants cheap bouquets, letterbox flowers and plants with same day delivery.
- Price from
- £22.99 (Source, checked September 30, 2026)
- Same-day delivery
- Yes (Source, checked September 30, 2026)
- Shipping fee
- £0 to £3.95 (Source, checked September 30, 2026)
- Freshness guarantee
- 7 days (Source, checked September 30, 2026)
- Order cut-off
- 9pm (Source, checked September 30, 2026)
- Markets
- GB (Source, checked September 30, 2026)
- Legal entity
- Flowers Online Ltd (Source, checked September 30, 2026)
- Headquarters
- United Kingdom (Source, checked September 30, 2026)
- Founded
- 2003 (Source, checked September 30, 2026)
- Support channels
- Email, Chat, Help-centre (Source, checked September 30, 2026)
- Products
- Bouquets, Letterbox flowers, Plants
- Official website
- serenataflowers.com
Pros and cons
Pros
- Same day delivery is offered, with the order cutoff at 9pm for late sends.
- A 7 day freshness guarantee, matching the site median of 7 days.
- The range covers bouquets, letterbox flowers and plants, so letterbox flowers and plants sit alongside bouquets.
- Delivery fees run £0 to £3.95 and are free at the bottom of that range.
- A long trading record since 2003 under Flowers Online Ltd.
Cons
- Shipping is not always free: fees run £0 to £3.95 on top of a £22.99 entry price.
- Delivery covers GB only, so it is not an option for anyone sending abroad.
- The range is narrower than Fleurop: it lists bouquets, letterbox flowers and plants and no dried flowers or subscriptions.
- Support runs on email, chat and help centre only, with no phone line listed.
Who it suits
- UK senders planning one-off gifts who value the 7 day freshness cover
- Anyone ordering at short notice, since same day delivery runs to a 9pm cutoff
- Buyers who want letterbox flowers and plants in the same place, given bouquets, letterbox flowers and plants
Who should look elsewhere
- Overseas senders, because delivery covers GB only.
- Anyone after a recurring flower habit, since subscriptions sit with Freddie's Flowers and Fleurop rather than in the bouquets, letterbox flowers and plants range here.
- Budget-first buyers comparing the cheapest named entry price, where Blumenshop lists €19.95 against £22.99.
Core features
Same day delivery is offered, with an order cutoff of 9pm for orders placed on the day. The freshness guarantee runs 7 days, which matches the site median of 7 days for flower delivery. Alongside that, the catalogue covers bouquets, letterbox flowers and plants, so the same site handles a full bouquet, a letterbox box and a plant. Support sits on email, chat and help centre for anything that needs answering.
How it compares on our data
On freshness guarantee days, Serenata Flowers sits at position 3 of 20 brands, and the 7 day window sits at the top of the flower delivery ranking range, where the lower quartile is 1.25 days and the upper quartile is 7 days. On price from, the position is 10 of 27 brands. So the freshness cover is at the stronger end of the market while the entry price sits mid-table, which is the trade-off to weigh. Price from £22.99 against €19.95 shows the gap that ranking reflects.
Prices
There is no plan structure and no renewal price here, because this is a one-off gifting site rather than a membership. The spend per order starts at £22.99 on the cheap flowers range. Delivery is added on top, and that charge runs £0 to £3.95 rather than being free in every case, so the landed cost of the cheapest bouquet is the entry price plus whatever the delivery fee comes to. Repeat sending means paying the same two figures again on each order, and the plant range carries the same shipping fee. Keep the entry price and the delivery charge separate when comparing to another sender, because the £22.99 headline says nothing about the fee.
How Serenata Flowers compares
- 9.4 vs 8.5
9.4 vs 8.5
9.4 vs 8.8
9.4 vs 9.4
9.4 vs 8.9
9.4 vs 8.5- 9.4 vs 9.6
9.4 vs 8.5
- 9.4 vs 8.4
9.4 vs 9.3- 9.4 vs 8.9
- 9.4 vs 9.2
- 9.4 vs 9.9
9.4 vs 9.5
9.4 vs 9.1
9.4 vs 9.0- 9.4 vs 8.7
- 9.4 vs 8.7
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Where Serenata Flowers is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 30, 2026)
Frequently asked questions
What does Serenata Flowers cost, and is there a renewal price?+
Serenata Flowers is not a membership and carries no renewal price. Each order is a one-off, so the spend is the entry price of £22.99 on cheap flowers plus delivery on top, which runs £0 to £3.95. A repeat buyer weighs those two figures on every order rather than a renewal fee, and the plant range carries the same shipping fee.
Where does Serenata Flowers deliver?+
It serves GB, and the legal entity behind it is Flowers Online Ltd, with the headquarters in the United Kingdom. Anyone sending to an address outside that list would need a different sender, so domestic UK sending is the clear fit.
What can I order from Serenata Flowers?+
The range covers bouquets, letterbox flowers and plants. That makes it a broad choice for one-off gifting, since letterbox flowers cover the low-key send and plants cover the longer-lasting one. Fleurop, by contrast, lists bouquets, plants and subscriptions, so a dried flower or subscription habit points to that brand instead.
Is same day delivery available?+
Yes, same day delivery is offered, and the order cutoff is 9pm. That cutoff sets how late in the day a same day order can be placed, so an urgent send still depends on the clock rather than on stock. A planned gift for another day gives more room.
What if the flowers arrive tired?+
The freshness guarantee runs 7 days, which sits right on the site median of 7 days. Serenata Flowers sits at position 3 of 20 brands on that measure, so the cover is typical for the category rather than generous.
Does it sell plants as well as flowers?+
The catalogue covers bouquets, letterbox flowers and plants, so plants are a genuine part of the range, not an add-on. The plant listing on the comparison also carries a shipping fee of £0 to £3.95, the same as the flower range. A buyer wanting only plants would still have to check what each plant listing costs.
How do you get help?+
Support runs on email, chat and help centre. That means email, live chat and a help centre, with no phone line in the list. Across the ranking, help centre coverage sits at 95.7% and email at 87%, so an email-first approach is the norm in this category.
Who is behind Serenata Flowers?+
Serenata Flowers has been trading since 2003 and operates as Flowers Online Ltd, headquartered in the United Kingdom. No regulator or licence appears against the brand, so there is no licence number to look up. The trust score part is 9.1, with an overall score of 9.4.
Can I send flowers overseas?+
Delivery is available in GB only. Blumenshop sits in the same comparison group and lists entry pricing of €19.95, so it is the cheaper named option to check first. Anyone sending outside the UK has no route through either brand.
Sources
- serenataflowers.com/category/cheap-flowers checked September 30, 2026
Backs: Price from
“Bright Posy GBP 27.99 GBP 22.99 ... All of our bouquets include free next-day delivery”
- serenataflowers.com/category/flower-delivery checked September 30, 2026
Backs: Products
“Flower Delivery, Your Way - Hand-Tied Next-Day Flowers / Letterbox Next-Day Flowers”
- serenataflowers.com/customer-support/about-us checked September 30, 2026
Backs: Founded
“Serenata Flowers is an online florist that has been selling and delivering hand-crafted flowers since 2003, as one of the first direct to customer online florists.”
- serenataflowers.com/customer-support/faq checked September 30, 2026
Backs: Support channels
“We currently don't offer a phone service. If you need help, please use our support facility”
- serenataflowers.com/customer-support/terms-and-conditions checked September 30, 2026
Backs: Freshness guarantee, Headquarters, Legal entity, Markets, Order cut-off, Same-day delivery, Shipping fee
“In a rare case where you feel that the flowers are not delivered as fresh as they should be, please do let us know. Please contact us within 7 days of the delivery date.”
Compiled from 5 source pages, checked September 30, 2026. We did not open an account.
What changed
- September 30, 2026: axisScores trust was 8.9, now 9.1
- September 30, 2026: score was 9.3, now 9.4
Related by the facts
Serenata Flowers
A single UK sender who wants cheap bouquets, letterbox flowers and plants with same day delivery.