Rishi Tea review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Rishi Tea suits readers who want loose-leaf and bagged tea with matcha in the same account and a schedule they set. The trade-off is reach: Rishi Tea ships to US and CA only, so anyone outside those markets should weigh Atlas Coffee Club or Thrive Market first.

Key facts

Best for
Drinkers in Rishi Tea's markets who want loose-leaf, tea bags and matcha on a schedule they control.
Price per 100 g
$18.52 (Source, checked September 30, 2026)
Certifications
Organic, Direct-trade (Source, checked September 30, 2026)
Free delivery threshold
$60 (Source, checked September 30, 2026)
Markets
US, CA (Source, checked September 30, 2026)
Legal entity
Diaspora Tea & Herb Company, LLC (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1997 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Tea subscription, Loose leaf tea, Matcha
Formats
Loose leaf, Tea bags
Delivery frequency
Flexible
Official website
rishi-tea.com

Apps and profiles

Elsewhere
LinkedIninstagram.comyoutube.comfacebook.com

Pros and cons

Pros

  • Formats cover loose leaf and tea bags, and loose-leaf is the category norm at 77.1% of tea subscriptions, so bags add variety rather than repeat it.
  • Matcha appears in Rishi Tea's tea subscription, loose leaf tea and matcha but not in Atlas Coffee Club's coffee subscription, coffee roaster and pods.
  • Support runs on email, phone and help centre, and phone support appears with 62.8% of brands here.
  • Direct-trade in organic and direct trade is carried by 16% of tea subscriptions, so it stays a distinction while organic sits at 68%.

Cons

  • Rishi Tea ships to US and CA only, so anyone outside those markets cannot order the loose leaf and tea bags range.
  • Scheduling is flexible, while 94.4% of tea subscriptions deliver monthly, so a fixed rhythm is not the default here.
  • A per-weight price of $18.52 places Rishi Tea 33 of 43 brands on that measure.
  • Certifications are limited to organic and direct trade, and fairtrade is listed by 19.6% of brands here, so a fairtrade buyer looks elsewhere.
Rishi Tea

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Who it suits

  • Drinkers who want loose-leaf and tea bags covered by one account, since Rishi Tea's loose leaf and tea bags include both.
  • People who want matcha alongside their tea, which Rishi Tea's tea subscription, loose leaf tea and matcha carry and Atlas Coffee Club's coffee subscription, coffee roaster and pods do not list.
  • Customers inside Rishi Tea's US and CA who order past $60 and want to reach support by email, phone and help centre.

Who should look elsewhere

  • Readers outside Rishi Tea's US and CA, who should check Atlas Coffee Club or Thrive Market for a seller already serving their own market.
  • Casual buyers who order tea now and then, since Gewuerzland's coffee roaster, loose leaf tea and matcha cover loose-leaf tea and matcha for buy-as-you-go shopping.
  • Drinkers who want a set monthly box, because Rishi Tea's scheduling is flexible while 94.4% of tea subscriptions run on a monthly cycle.

Prices

The Rishi Tea subscription is priced by weight rather than by box, and the range sits at $18.52 for the organic earl grey supreme. That is the shelf cost of the product, so the same figure is the one to budget at entry and again at renewal, rather than a rate that changes after an introductory period. Free delivery on the Rishi Tea subscription starts once an order passes $60, which sets the basket size that keeps shipping at no charge. Drinkers who finish a basket below the threshold pay that gap on every delivery, so the per-weight figure is not the whole bill for small orders.

The company behind it

Rishi Tea trades as Diaspora Tea & Herb Company, LLC, registered in the United States and founded in 1997, so a single named company stands behind the subscription. Support runs on email, phone and help centre, which means email, phone and a help centre are all open routes rather than a single inbox. Delivery terms and returns sit under that same entity, which helps when an order needs chasing and when a claim needs a legal name attached to it.

How Rishi Tea compares

Where Rishi Tea is available

Available
Canada, United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a Rishi Tea order cost?+

Rishi Tea prices by weight: $18.52 per weight measure for the organic earl grey supreme, which sets the baseline for the range. Free delivery begins above $60, so a basket over that figure carries no shipping charge. Smaller baskets pay shipping on top of the per-weight price.

Is that price introductory or does it stay the same?+

The $18.52 figure is the shelf price of a specific product rather than a promotional rate, so it is the sensible number to use at renewal as well as at entry. Free delivery above $60 is a standing threshold, not a trial offer, so the same two numbers describe a repeat order.

How often do deliveries arrive?+

Rishi Tea runs a flexible delivery frequency, so the rhythm follows your own drinking rather than a locked monthly box. Across the category, 94.4% of tea subscriptions deliver monthly and 55.6% run on a flexible schedule, so flexibility is normal but not universal.

Can I get loose-leaf and tea bags in the same subscription?+

Yes. Rishi Tea's loose leaf and tea bags cover both loose-leaf and tea bags, so a single subscription can mix leaf for a pot with bags for the desk. Loose-leaf is the more common format here, listed by 77.1% of tea subscriptions, while 62.9% also offer bags.

Does the range include matcha?+

It does. Rishi Tea's tea subscription, loose leaf tea and matcha run from a tea subscription through loose-leaf tea to matcha, covering brewing and whisking in the same account. Atlas Coffee Club's coffee subscription, coffee roaster and pods list a tea subscription and loose-leaf tea without matcha, so buyers who want powder have fewer options there.

What certifications and sourcing does Rishi Tea hold?+

Rishi Tea lists organic and direct trade. Organic appears with 68% of tea subscriptions, so it is close to standard in this category, while direct-trade sourcing is rarer at 16% and is the more telling label of the two.

Which countries does Rishi Tea ship to?+

Rishi Tea serves US and CA only, according to its own shipping terms. If you sit outside those markets, the loose leaf and tea bags range and the free delivery threshold do not apply to your order, so a seller already set up in your country is the practical starting point.

How do I contact Rishi Tea about an order?+

Support runs on email, phone and help centre, so email, phone and a help centre are all open routes rather than a single inbox. Behind that sits Diaspora Tea & Herb Company, LLC, registered in the United States and trading since 1997, which means a delivery or return query reaches a named company.

Where does Rishi Tea sit against other brands on price?+

Rishi Tea lands 33 of 43 brands on price per weight, with a listed figure of $18.52. Its overall score is 8.9, splitting into cost at 8.6, offer at 9.2 and trust at 9.3, so the range scores well on trust and offer rather than on headline price.

Sources

  • rishi-tea.com checked September 30, 2026

    Backs: Support channels

    “Organization ... "email":"hello@rishi-tea.com","telephone":"414-747-4001"; Support: Track Your Order / FAQ / Contact Us”

  • rishi-tea.com/collections/all checked September 30, 2026

    Backs: Formats, Free delivery threshold

    “Form: Loose Leaf Teas / Sachet Tea Bags / Iced Teas / Tea Concentrates / Matcha & Powder / Sparkling Botanicals”

  • rishi-tea.com/collections/subscription-products checked September 30, 2026

    Backs: Delivery frequency, Products

    “Subscribe to your favorites and earn 1.5x toward Rishi Tea Room Rewards with every delivery - guaranteed stock, flexible scheduling, edit or cancel whenever you want.”

  • rishi-tea.com/pages/about checked September 30, 2026

    Backs: Certifications, Founded

    “Rishi Tea was among the first to earn organic certification under the USDA's Natural Organic Program in November of 2002. ... Our practice of Direct Trade is not just a romance story or marketing...”

  • rishi-tea.com/pages/shipping-returns checked September 30, 2026

    Backs: Markets

    “We offer standard shipping to the contiguous United States at a flat $8.00 standard economy shipping fee for most items ... At this time, we are unfortunately unable to ship orders internationally...”

  • rishi-tea.com/pages/terms-conditions checked September 30, 2026

    Backs: Headquarters, Legal entity

    “These Terms shall be construed, interpreted, and governed according to the laws of the State of Wisconsin ... By Mail: 185 South 33rd Court, Milwaukee, WI 53208”

  • rishi-tea.com/products/organic-earl-grey-supreme-black-tea checked September 30, 2026

    Backs: Price per 100 g

    “Earl Grey Supreme, Organic Black Tea Blend - Size: 1 Pound $64.00 / 1/4 Pound $21.00”

Compiled from 7 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.5, now 8.6
  • September 30, 2026: axisScores trust was 9.2, now 9.3
Rishi Tea

Rishi Tea

Drinkers in Rishi Tea's markets who want loose-leaf, tea bags and matcha on a schedule they control.

8.9/10See alternatives

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