Fresh Sends review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

Fresh Sends suits anyone in the US who wants bouquets, letterbox flowers or a flower subscription without needing same day delivery. Bouquets start at $43 with a $6.95 delivery fee, next day delivery is the norm, and support runs on email, phone and help centre if an order needs sorting.

Key facts

Best for
Readers in the US who want a one-off bouquet and a recurring flower plan from the same site.
Price from
$43 (Source, checked September 30, 2026)
Same-day delivery
No (Source, checked September 30, 2026)
Shipping fee
$6.95 (Source, checked September 30, 2026)
Order cut-off
5pm EST (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
Fresh Sends (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Letterbox flowers, Subscriptions
Official website
freshsends.com

Gift shops

Price from
$43 (Source, checked September 30, 2026)
Personalization
Yes (Source, checked September 30, 2026)
Next-day delivery
Yes (Source, checked September 30, 2026)
Shipping fee
$6.95 (Source, checked September 30, 2026)
Return window
7 days (Source, checked September 30, 2026)
Markets
US (Source, checked September 30, 2026)
Legal entity
Fresh Sends (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
2019 (Source, checked September 30, 2026)
Support channels
Email, Phone, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Letterbox flowers, Subscriptions

Pros and cons

Pros

  • bouquets, letterbox flowers and subscriptions puts a one-off bouquet, a letterbox option and a subscription on a single site.
  • Next day delivery is offered, so a gift ordered by 5pm EST can arrive the following day.
  • Personalization is offered, so a gift can carry a message for a birthday or a thank you.
  • Support runs on email, phone and help centre, so a question can go by email or phone or be looked up in the help centre.

Cons

  • Same day delivery is not offered, and just 52% of brands on the site can meet a same day deadline.
  • The $6.95 delivery fee sits on top of the $43 entry price, so the cheapest bouquet costs more at checkout than it first looks.
  • Fresh Sends delivers in a single market, the US, so it is out of reach if you are ordering from another country.
  • Next day delivery depends on ordering by 5pm EST, so a gift decided late can miss the slot.
Fresh Sends

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Scored 8.7 / 10 by TreatCue.

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Who it suits

  • Readers in the US who want a one-off bouquet without paying for same day speed.
  • Anyone setting up a recurring flower order rather than a single gift, since subscriptions sit in the range.
  • Gift buyers who want a personal message attached, since personalization is offered.

Who should look elsewhere

  • Buyers after plants: Serenata Flowers and Blumenshop list plants in bouquets, letterbox flowers and plants and bouquets, letterbox flowers and plants, and the Fresh Sends range does not reach them.
  • Shoppers who want dried flowers, since Fleurop carries them in bouquets, plants and subscriptions while Fresh Sends does not.

Prices

Fresh Sends prices bouquets from $43, and that is the figure you see before delivery is charged. A $6.95 delivery fee is added on top, so the cheapest bouquet costs $43 plus $6.95 in practice, and that pair is the number to hold on to when you budget for a gift. The fee is listed as a set amount rather than a share of the order, which keeps the total easy to work out in advance. If you are comparing shops, compare the entry price and the delivery fee together, because a low headline bouquet can still cost more once shipping is counted.

The company behind it

Fresh Sends is run by Fresh Sends, a business based in the United States and founded in 2019, so the track record is short next to florists that have traded for decades. Support runs on email, phone and help centre, covering email, phone and a help centre, which means an order problem can go down more than one route rather than one inbox. The legal name to look for in terms and policies is Fresh Sends, which is worth reading before you place a recurring order. Age matters here in a practical sense: a newer company has less of a public history to lean on when something goes wrong.

How Fresh Sends compares

Where Fresh Sends is available

Available
United States

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much do flowers cost at Fresh Sends?+

Bouquets start at $43, which is the entry price for a one-off gift. A $6.95 delivery fee is charged on top, so the cheapest order costs $43 plus $6.95 once you reach checkout. Fresh Sends delivers in a single market, the US, so there is one price list to plan around.

Does Fresh Sends offer same day delivery?+

Same day delivery is not offered. Next day delivery is available instead, and orders placed by 5pm EST can still make that slot. If a bouquet has to land today, Fresh Sends is not the shop for it, and a florist that advertises same day delivery is the better fit. Leave a day of margin around birthdays and anniversaries.

What can I order from Fresh Sends?+

The range is bouquets, letterbox flowers and subscriptions, which puts a one-off gift and a recurring plan on the same site. Plants do not appear in that list, so a plant order belongs with a florist that stocks them. The letterbox option is the one to pick for a smaller space, such as a desk or a bedside table.

How long do I have to send an order back?+

Returns run for 7 days from the point an order arrives, so a bouquet that comes back tired can be sent on inside that window. Support is on email, phone and help centre if you need to raise it. Check the flowers as soon as the box lands, because the window does not run from the order date.

Where does Fresh Sends deliver?+

Fresh Sends delivers in a single market, the US, and the company behind it is based in the United States. Nothing in the range is priced for another country, so a reader ordering from outside that market will not find a delivery option here. One national focus is the trade: simple to understand, limited to that market.

Can I get a flower subscription at Fresh Sends?+

Yes. Subscriptions are part of bouquets, letterbox flowers and subscriptions, so a recurring order can sit on the same account as a single bouquet. Most of the brands on the site run subscriptions, at 83.6%, so moving between a one-off gift and a regular one is an easy switch rather than a change of shop.

How do I contact Fresh Sends about a problem with an order?+

Support runs on email, phone and help centre, so a question can go by email or phone, or be looked up in the help centre. A help centre is the standard route across the flower delivery ranking, at 96.3%, and phone is offered by fewer of them, at 55.6%. Having both live routes here is the practical difference.

Can Fresh Sends personalize a gift?+

Personalization is offered, so a gift can carry a message or be tailored for the person receiving it. That matches the flower delivery ranking, where 100% of the listed brands add a personal touch. A message is what turns an order into a gift for a birthday or a thank you.

Sources

  • freshsends.com checked September 30, 2026

    Backs: Founded, Markets, Next-day delivery, Order cut-off, Products, Same-day delivery

    “Fresh Sends was founded in 2019 with the hope of reclaiming authentic connection through gifts.”

  • freshsends.com/collections/flower-bouquets-under-60 checked September 30, 2026

    Backs: Price from

    “Daisies Add to cart $43”

  • freshsends.com/collections/send-gifts checked September 30, 2026

    Backs: Personalization

    “add a personalized video or voice message to surprise your giftee! Message delivered via a QR code printed on your card”

  • freshsends.com/pages/faq-help checked September 30, 2026

    Backs: Return window, Shipping fee, Support channels

    “We accept returns within 7 days after delivery, but only on unused products in their original packaging.”

  • freshsends.com/policies/terms-of-service checked September 30, 2026

    Backs: Headquarters, Legal entity

    “This Website, http://www.freshsends.com ("Website") is hosted by Fresh Sends and its parent, subsidiaries and affiliates”

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: Next-day delivery now yes
  • September 30, 2026: Personalization now yes
  • September 30, 2026: Return window now 7
  • September 30, 2026: axisScores cost was 8.9, now 9.0
  • September 30, 2026: axisScores trust was 8.2, now 8.1
Fresh Sends

Fresh Sends

Readers in the US who want a one-off bouquet and a recurring flower plan from the same site.

8.7/10See alternatives

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