FTD review

Updated September 30, 2026 · TreatCue Editorial Team · Facts checked September 30, 2026

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Our verdict

FTD suits buyers who want a broad US flower range delivered the same day, with a 7 day freshness guarantee and a help centre behind it. The trade-off sits in the price, since orders start at $45 before $19.99 delivery.

Key facts

Best for
Same day flower and plant delivery in the US with a freshness guarantee attached.
Price from
$45 (Source, checked September 30, 2026)
Same-day delivery
Yes (Source, checked September 30, 2026)
Shipping fee
$19.99 (Source, checked September 30, 2026)
Freshness guarantee
7 days (Source, checked September 30, 2026)
Order cut-off
2pm weekdays, 1pm weekends (Source, checked September 30, 2026)
Legal entity
FTD, LLC (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1910 (Source, checked September 30, 2026)
Support channels
Phone, Chat, Email, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Plants
Official website
ftd.com

Gift shops

Price from
$45 (Source, checked September 30, 2026)
Personalization
Yes (Source, checked September 30, 2026)
Next-day delivery
Yes (Source, checked September 30, 2026)
Shipping fee
$19.99 (Source, checked September 30, 2026)
Legal entity
FTD, LLC (Source, checked September 30, 2026)
Headquarters
United States (Source, checked September 30, 2026)
Founded
1910 (Source, checked September 30, 2026)
Support channels
Phone, Chat, Email, Help-centre (Source, checked September 30, 2026)
Products
Bouquets, Plants

Apps and profiles

Elsewhere
WikidataWikipediaX

Pros and cons

Pros

  • Same day delivery is available, with order cutoffs at 2pm weekdays, 1pm weekends.
  • A 7 day freshness guarantee covers the bouquet on arrival.
  • Range covers bouquets and plants, so flowers and plants come from one order.
  • Personalization is available, which most flower delivery brands in the comparison also offer.
  • Support runs on phone, chat and email, wider than a help centre alone.

Cons

  • Orders start at $45, higher than the cheaper entry points in the comparison.
  • Delivery costs $19.99 on top, so a single bouquet pays for itself less easily than at Blumenshop.
  • Product types are limited to bouquets and plants, with no letterbox flowers or dried flowers as Fleurop lists.
  • The company is based in the United States, so delivery coverage is a US operation rather than a European one.
FTD

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Scored 9.1 / 10 by TreatCue.

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Who it suits

  • US buyers sending a bouquet or plant today and needing same day delivery.
  • Gift buyers who want personalization and a 7 day freshness guarantee on the order.
  • People who would rather call or chat than search a help centre, since support runs on phone, chat and email.

Who should look elsewhere

  • Buyers on a tight budget, since $45 and $19.99 are heavier than Blumenshop's entry.
  • European shoppers, because the company sits in US and Serenata Flowers is the UK option here.
  • Anyone after letterbox flowers or dried flowers, which bouquets and plants does not cover and Fleurop does.

Core features

Same day delivery is the feature that separates FTD from most of the brands next to it, and it is joined by a 7 day freshness guarantee that covers the flowers once they land. The guarantee is a full week of cover rather than a token window, which matters for anyone ordering ahead of a weekend or a long event. Ordering on the day is practical because same day is offered, though the clock matters: cutoffs sit at 2pm weekdays, 1pm weekends, so a late afternoon order on a weekday is a tighter proposition than a morning one. Weekend cutoffs are earlier again, which is worth checking before assuming a Saturday order lands the same day. Together, same day delivery and the freshness window cover the two things readers weigh first: speed and the risk of a bad arrival.

Prices

Entry pricing starts at $45, and that is the figure to compare against the other brands on price from. Delivery is a separate line at $19.99, so the number a buyer actually pays for a first bouquet is the entry price plus the shipping fee. There is no subscription tier in the range: pricing runs on one-off orders rather than a recurring plan, which keeps the entry figure and the delivery fee as the only two numbers worth holding on to. Readers watching renewal costs should note that nothing here recurs, so there is no second price to weigh later. The trade-off is that a single order carries both charges, and a cheap arrangement at $45 plus $19.99 lands well above the cheapest bouquets in the comparison. Order cutoffs of 2pm weekdays, 1pm weekends also decide how close a same day order can sit to the price.

The company behind it

The operation runs as FTD, LLC, a US company headquartered in the United States, which sets the delivery footprint to the United States. It was founded in 1910, a long history for a flower brand and a useful counterweight to newer names in the comparison. Support is the strongest part of the setup: it runs on phone, chat and email, so a question can go to a person by phone or chat, by email, or be looked up in the help centre. Four routes matter for anyone with a damaged or late order, since a freshness claim is easier to pursue when a live channel is available. FTD is not a European operation, so shoppers further east should weigh Serenata Flowers or Fleurop instead.

How FTD compares

Where FTD is available

Available
Albania, Argentina, Australia, Austria, Barbados, Belgium, Belize, Bolivia, Brazil, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czechia, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Estonia, Finland, France, Germany, Greece, Guatemala, Honduras, Hong Kong, Hungary, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Kazakhstan, Kuwait, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Malawi, Malaysia, Mexico, Mozambique, Namibia, Netherlands, New Zealand, Nicaragua, Norway, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Saint Lucia, Saudi Arabia, Senegal, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Vietnam

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

How much does a bouquet from FTD cost?+

Prices start at $45, and delivery is charged separately at $19.99. So the real cost of a first order is the entry price plus the shipping fee, and there is no subscription that would spread that cost across repeat months. Orders are one-off, so nothing recurs after the first delivery.

Can FTD deliver flowers the same day?+

Yes, same day delivery is offered, alongside next day delivery for planned orders. What decides whether a same day order makes it is the cutoff, which sits at 2pm weekdays, 1pm weekends. A morning order has more room than a late afternoon one, and weekend cutoffs fall earlier in the day.

What does the freshness guarantee cover?+

A freshness guarantee of 7 days sits behind the flowers, so a poor arrival can be raised for close to a week after delivery. That is a longer window than most of the brands in the comparison offer, and it pairs well with the same day and next day delivery options.

What kinds of products does FTD sell?+

The range covers bouquets and plants, so a single order can mix a bouquet with a plant. What it does not include is letterbox flowers, which both bouquets, letterbox flowers and plants and bouquets, letterbox flowers and plants list, or the subscriptions and dried flowers that bouquets, plants and subscriptions carries.

Can I add a personal message to an FTD order?+

Personalization is available, so cards and messages can be added to a bouquet or plant order. This matches bouquets, letterbox flowers and plants, bouquets, letterbox flowers and plants and bouquets, plants and subscriptions in the comparison, where every listed alternative is judged on personalization too, so the differentiator here is delivery speed rather than the card.

Where does FTD deliver and which company runs it?+

The company is FTD, LLC, headquartered in the United States, and delivery is a US operation. Buyers in the UK or Europe are better served by a European name such as Serenata Flowers or Blumenshop rather than working around a US footprint.

How old is FTD and how do I get help?+

The company was founded in 1910 and runs as FTD, LLC. Support covers phone, chat and email, so a late or damaged order can be raised by phone or chat as well as by email or through the help centre, which helps when a claim falls inside the freshness window.

Is FTD cheaper or more expensive than the alternatives?+

Entry sits at $45 with $19.99 for delivery, and on price from the comparison FTD ranks 19 of 27, so cheaper bouquets exist elsewhere. What the price buys is same day delivery, next day delivery and a 7 day freshness guarantee, which is why the ranking matters less to a buyer sending today.

Sources

  • ftd.com checked September 30, 2026

    Backs: Headquarters, Legal entity, Order cut-off

    “©2026 FTD, LLC Chicago, IL”

  • ftd.com/about-us checked September 30, 2026

    Backs: Founded

    “Founded in 1910 by a collective of 10 visionary florists”

  • ftd.com/customer-service checked September 30, 2026

    Backs: Freshness guarantee, Personalization, Support channels

    “Our perishable flowers and plants are guaranteed to last seven days.”

  • ftd.com/delivery-policy checked September 30, 2026

    Backs: Next-day delivery, Same-day delivery, Shipping fee

    “In most areas of the United States and Canada, most orders placed as late as 2 p.m. in the recipient's time zone can be delivered that day”

  • ftd.com/flowers/all checked September 30, 2026

    Backs: Price from, Products

    “One and Only Bouquet $45 - $85”

Compiled from 5 source pages, checked September 30, 2026. We did not open an account.

What changed

  • September 30, 2026: axisScores cost was 8.2, now 8.3
  • September 30, 2026: axisScores trust was 9.8, now 9.7
  • September 30, 2026: score was 9.0, now 9.1
FTD

FTD

Same day flower and plant delivery in the US with a freshness guarantee attached.

9.1/10See alternatives

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